Audi Pensacola's State-of-the Art Service Center

Our Service Department is Open | Now Offering No Contact Service

What Makes Us Different?

Technology to Keep You Safe

From the moment you schedule your service appointment online, or drive into our service lane, we are utilizing technology for a no-contact experience from start to finish. We are able to seamlessly provide repair order detail, approval processes, insights into your vehicle needs, and e-payments from the safety of your mobile device. Call us today to inquire about our easy no-contact service process.

Vehicle Sanitization Equipment 

Our store is equipped with sanitization machinery to keep you safe.  Before you get into your vehicle, we utilize this machinery to spray your vehicle with disinfectant paying special attention to high touch surfaces like controls, steering wheel, shifters, and door handles.  This ensures that you drive away safe and happy.

When you are surrounded by uncertainty, we don't want you to worry about your transportation. As an ESSENTIAL business, our Audi Service experts are ready to handle your vehicle service needs. Please contact us for more details.



Enjoy NO CONTACT Service in 6 Easy Steps


Step 1: Arrive at Our Dealership For Service

From the moment you drive into our service lane, you are greeted by a service expert wearing the proper safety equipment to ensure a no contact experience.  Our expert will guide you where to park your vehicle for your no-contact vehicle assessment. 

Step 2: Stay in Your Vehicle While We Make Electronic Notes

Our Service Expert will observe proper social distancing protocol while completing the initial assessment of your vehicle.  With just a few quick questions and our complimentary multi-point inspection, we'll be ready to provide you with the preliminary findings.

Step 3: Sit Six Feet Apart From Others in Our Guest Lounge

We have taken special precautions to sanitize and create comfortable spaces for our guests to practice social distancing while they are with us.  Our seating areas have been spread apart for your safety and our staff is regularly sanitizing all guest lounge areas.

Step 4: Once Your Vehicle Repairs are Complete, We Thoroughly Sanitize Your Ride For Your Safety.

Our repair center is equipped with vehicle sanitation machinery that will disperse a disinfecting solution into your vehicle before we turn it back over to you.  Upon getting into your vehicle, you will receive your sanitized keys with your car fully sanitized and safe for the ride home.  

Step 5: We Finalize the Bill Standing Six Feet Apart With the Help of Our Electronic Signature Software.

We have a unique technology that allows us to complete your transaction completely and safely without contact.  Whether it's to authorize a repair on your vehicle or to make your payment before departure, you can do this from your own mobile device.  Our service advisers will text or email you the link to open and electronically authorize work or payments.     

Step 6: You Drive Away Happy!

Making you comfortable throughout your visit does not end when the repair is complete.  We make sure that your car is sanitized fully before you get into your vehicle so you have the peace of mind that your repair was completed with your safety in mind.

Welcome to Our Service Department

Your Audi treats you to a luxury experience every time you climb behind the wheel and when it comes time for routine maintenance, you'll want to treat it with the same respect. Here at Audi Pensacola, our team of factory-trained technicians employs an array of diagnostic and repair tools for your vehicle's maintenance work, and we only use genuine Audi parts for any repair needs.

But, we also offer an array of amenities for our drivers, including a well-equipped waiting room and offerings that ensure you are never left without a way to get around. We look forward to making sure your wait feels short and enjoyable!

Enjoy Your Time at Audi Pensacola!

While we work on your Audi, you can spend time in our waiting room, with plenty of available ways to keep yourself entertained. You can find:

  • No-Contact Service Appointments
  • Amenities while you wait, such as free snacks and drinks
  • Multiple TV's tuned to different channels for your entertainment
  • Business Workstation, ideal for drivers who need to get work done while they wait
  • Free Wi-Fi for your compatible mobile device or computer
  • Kids Play Area, so they can stay entertained, too!
  • If you need to still get around while you wait, we offer an airport shuttle as well as a shuttle service to the mall or somewhere to eat when you want to grab a bite. If you prefer to shuttle yourself around, we can also offer a loaner when you schedule your service appointment ahead of time.
  • Our Early Bird or Fast drop-off service allows you to bring your vehicle by before you head to work, and our quick service is available to get you going in a flash.
  • For every vehicle service appointment, we'll provide a free multi-point inspection, car wash, interior vacuuming, and we'll even top off your engine oil.
  • We'll check the tire pressure and reset your tire pressure sensor and even provide a free vehicle appraisal while you wait!
  • When the work is complete, you can review and approve our maintenance work electronically either through text or email, so that way we make sure you are completely satisfied with our services.
  • Trust Our Master Certified Technicians

    Audi Pensacola employs Master Certified Technicians. These are mechanics who have studied - typically for 2 years - and have earned all 8 Automotive Service Excellence certifications. The areas of certification include electrical systems, engine performance, heating and air conditioning, engine repair and more. In short, an MCT is the best of the best, the cream of the crop… and we have them.

    But more than that, our MCTs are certified on Audi, Porsche and Volkswagen vehicles. So, why would you trust any old corner shop or a big box store? Bring your vehicle to Audi Pensacola and let our experts take care of your vehicle.

    The Service Center At Audi Pensacola

    We look forward to making your experience with us the best in the Pensacola area. Enjoy your time while you wait, or make the most of your time by taking care of some errands! We can't wait to help you get back on the road as quickly as possible.

    Your privacy is important to us.

    Audi Pensacola takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

    Originality over everything
    $100.00 Off
    Originality over everything

    Get $100 off the purchase and installation of four eligible Audi Original Tires*

    Request More Info Offer Details
    1. Audi Pensacola

      6303 Pensacola Blvd.
      Pensacola, FL 32505

      • Sales: (844) 320-3521
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    Contact

    Audi Pensacola

    6303 Pensacola Blvd.
    Directions Pensacola, FL 32505

    • Service: (844) 320-3521
    • Parts: (844) 320-3521

    Hours

    • Monday 7:30AM - 6:00PM
    • Tuesday 7:30AM - 6:00PM
    • Wednesday 7:30AM - 6:00PM
    • Thursday 7:30AM - 6:00PM
    • Friday 7:30AM - 6:00PM
    • Saturday 8:00AM - 5:00PM
    • Sunday Closed